1. Introduction

Welcome to Way2Greens ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Way2Greens is a local vegetables and fruits buying mobile application operated in Salem, Tamil Nadu, India.

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Please read this Privacy Policy carefully. If you do not agree with the terms, please do not access the application.

2. Information We Collect

2.1 Personal Information

We collect information you provide when you:

  • Register for an account
  • Place an order
  • Contact customer support

This includes:

  • Name: For account identification and delivery
  • Phone Number: For order confirmations and updates
  • Email Address: For account verification and receipts
  • Delivery Address: For product delivery
  • Payment Information: Processed via secure payment gateways

2.2 Automatically Collected Information

  • Device Information: Device type, OS, unique identifiers
  • Log Data: Access times, app crashes, system activity
  • Location Data: With permission, for delivery services
  • Usage Data: Browsing history and search queries in app

3. How We Use Your Information

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Order Processing

To process orders, arrange delivery, and send updates.

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Account Management

To create and manage your account and provide support.

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App Improvement

To improve our services and user experience.

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Communication

To send promotional offers and updates (with consent).

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Security

To prevent fraud and unauthorized access.

4. Data Sharing

We may share information with:

  • Service Providers: Payment processors, delivery partners, cloud providers
  • Legal Requirements: When required by law or government authorities
  • Business Transfers: In case of merger or acquisition
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We do not sell your personal information to third parties.

5. Data Security

We implement security measures including:

  • SSL/TLS encryption for data in transit
  • Secure storage with access controls
  • Regular security assessments
  • Employee training on data protection

6. Data Retention

  • Account Information: While account is active
  • Order History: 7 years for legal compliance
  • Communication Records: 3 years for support purposes

Upon deletion request, we delete data within 30 days, except where legally required.

7. Your Rights

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Access

Request a copy of your data

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Rectification

Correct inaccurate data

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Erasure

Request data deletion

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Object

Object to processing

To exercise rights, contact privacy@way2greens.com or visit Delete Account.

8. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us information, contact us immediately.

9. Changes to This Policy

We may update this policy and will notify you via email or app notification for significant changes.

10. Contact Us

Way2Greens

Address: Salem, Tamil Nadu, India - 636001

Email: privacy@way2greens.com

Phone: +91 98765 43210

Hours: Mon-Sat, 8AM-8PM IST